World Consumer Rights Day
Every year 15th March is celebrated as the World Consumer Rights Day.
World Consumer Rights Day was inspired by President John F Kennedy, who sent a special message to the US Congress on 15th March 1962, in which he formally addressed the issue of consumer rights. He was the first world leader to do so. The consumer movement first marked that date in 1983 and now uses the day every year to mobilise action on important issues and campaigns.
World Consumer Rights Day is an annual international event that signifies celebration and solidarity in the international consumer movement, demanding that, consumer rights are to be respected and protected.
The event also gives a chance to protest against the market abuses and social injustices which undermine those rights.
Each year, World Consumer Rights Day adopts a theme to highlight. This year the theme promoted is “Fair and responsible AI for consumers.”.
There is real opportunity here. Used properly, generative AI could enhance consumer care and improve channels of redress. However, it will also have serious implications for consumer safety and digital fairness. With developments taking place at breakneck speed, we must move quickly to ensure a fair and responsible.
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